THE LEARN FRAMEWORK
LEARN to succeed by serving your clients!
LISTEN – Expanding opportunities for learning, understanding, clarifying, empathizing, and gaining perspective and insight to earn trust and establish deeper, trust-based relationships with your clients, colleagues, network, and business community.
ENGAGE – Showing up with full presence to connect, focus, collaborate, inquire, explore, challenge, and support in order to maintain an other-oriented, client-focused view and approach to every engagement.
ADAPT – Embracing change with a growth mindset, respect and value differences, change lenses and perspective, acknowledge and see value in others’ preferences and interests, and adjust style and approach to achieve the highest positive impact on your clients, your business relationships, your organization, and your career.
REALIZE – Gaining a greater awareness and understanding of the situation and owning the opportunity to grow ourselves (and others). Identifying barriers and challenges, seeing possibilities, exploring solutions, creating and executing plans, achieving outcomes, and communicating results that are aligned with purpose, mission, vision, strategic objectives and/or goals.
NURTURE – Encouraging growth and development by establishing ownership, setting clear expectations, and providing ongoing feedback, support, and encouragement. And gain commitment to adopt behavioural changes that lead to sustained, positive differentiation and enhanced business results.
Martin is highly skilled in refining the effectiveness of the sales process, demonstrates strong leadership, and inspires others to achieve excellence. With his professional and accessible approach, he builds trusted relationships quickly and easily, and provides a deep level of business acumen based on extensive experience working with industry leading organizations around the world. He brought great and lasting value to E&E.
– Gerard A. Gallagher III, Former President and CEO,
Ecology and Environment, Inc.